You're getting the message "Error communicating with LinkWare Live" on the tester

The message shows when you try to sync the tester to LinkWare Live

Sign out of LinkWare Live, then sign in again.

To see the SIGN OUT screen, go the home screen, then tap Tools > Sign In.

The message shows when you try to sign out of LinkWare Live

The tester has lost the connection to the Wi-Fi or wired network. Reconnect the tester to the network and try again. To try to reconnect, you can tap SYNC on the home screen, or tap TOOLS > Network, tap the Wi-Fi or Wired panel, then tap CONNECT.

Or, to sign out of LinkWare Live turn off the tester then turn it on again.